Ion-science Cub User Manual download pdf (Page 21)

CUB MANUAL Ion Science Ltd

Page 21 of 42

Unrivalled Detection. www.ionscience.com

CubPC software

The current software version is displayed at the top of the page, along with copyright information, who is it

licensed to, etc.

Getting Help

The ‘View Manual’ button opens this manual. If you can’t find the help you need in this manual, you can get

help in two further ways.

If you want to send a question to Technical Support, click ‘Contact Technical Support’. The following page is

then displayed:

Complete the form, making sure you enter your email address and the instrument number, and click ‘Send’.

You can attach a file to your message via the ‘Add File…’ button.

If you wish to access our support web page, click ‘Web Support’. The page will then be displayed. It lists our

network of authorised service centres and describes the services they offer.

Upgrading the Software

If a newer version of the software is available, this is stated in the lower-left section of the page.

To install the newest version, click ‘Install Upgrade’.

The install will then take place. The old version of the software will automatically shut down and be replaced

by the new version, which will then start up automatically.

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Ion-science Cub User Manual Page 21